Services
Services
Ongoing support and improvement
Keep the work reliable, support the team, and decide what is worth improving next.
After launch, I stay close to the people using the system. Questions, adoption help, and maintenance for the existing workflow sit within the support relationship.
New features, integrations, and larger improvements are scoped separately so the work stays clear for everyone.
The ongoing rhythm includes
- 01A defined response time for questions and issues
- 02Regular review of adoption and useful measures
- 03A shared view of the next improvement