
01 / Learn the business
Start with the work that creates revenue.
I trace the customer journey from first contact to payment and speak with the people responsible for each part.
Operations improvement consulting
I work directly with established businesses that are ready to make daily work easier to run. I learn how the business works, find the bottlenecks, and build the systems, automations, and AI support that help the team move forward.
How I work
The work starts by understanding the business, choosing the right priorities, and making changes useful in the day-to-day work.

01 / Learn the business
I trace the customer journey from first contact to payment and speak with the people responsible for each part.

02 / Find the constraints
We document the current workflow and establish a baseline for delays, repeated work, and tasks that depend too heavily on one person.

03 / Set the priorities
We weigh expected impact, effort, dependencies, and readiness, then turn the strongest opportunities into a practical plan.

04 / Build and support
I put the agreed system, automation, or AI support in place and help the team adopt it in their daily work.
A practical example from Maya's day
Maya handles customer requests each week. Here is how the same work changes when an agent prepares the information and Maya reviews it.
A practical example from Maya's day
Maya handles customer requests each week. Here is how the same work changes when an agent prepares the information and Maya reviews it.
A customer email arrives with the request and its attachments.
The goal is a clearer decision with less unnecessary preparation.
Selected work
The work takes a different shape in every business. These projects show how clearer workflows, connected systems, and focused automation can support the work already in motion.
Promotions, metal costs, and seasonal changes meant prices had to move across many products and variants. The work was repetitive enough that updates could fall behind.
See how I helpedA custom fabrication job can begin with one email and pass through estimating, site work, production, sales, and billing. The work needed a shared record and clearer ownership.
See how I helpedZion Ventures was connecting early-stage Israeli startups with international capital. Before outreach could become consistent, the firm needed the materials and workflows behind the business.
See how I helpedWhat you leave with first
After the assessment, you have a documented current workflow, a prioritized set of opportunities, and a practical plan with owners, timing, and measures to track.
Explore the assessment
About Haim
I am a software engineer by trade and business operator by practice. I have worked inside real businesses, learning how revenue is made, where work waits, and which handoffs depend on one person.
At Oma Jewelry, I built pricing automation. At Arcmet, I helped turn phone calls and paper notes into a shared operating system. At Zion Ventures, I built the materials and workflows needed to operate. I bring that same approach to each client: understand the business first, then build the systems, automation, and AI support that make daily work easier to run.
About my approachStart with the business as it is today
We will look at how work moves today, where time or context gets lost, and what would be worth improving first.